Founded in 1915, the Carrier name has always been one that is synonymous with quality and reliability. Over 104 years later, the founder of the Carrier Corporation and inventor of the air conditioning unit, Willis Carrier, introduced his units in line with the suburban growth of the American Southwest. He created a company that has now grown into a $12.5 billion conglomerate with 43,000 employees serving 170 of the 176 countries on Earth. To recognize the companies that have shown to go above and beyond for their customers, the Factory Authorized Carrier Dealer was created.

A Higher Standard

Carrier factory authorized dealers are held to a much higher standard than most HVAC companies because of what they require from their dealers. All Carrier authorized dealers have to pass intense inspection before being permitted to sell Carrier products in what is called Carrier University. Not only do attendees of Carrier University have to possess the technical prowess of understanding how to properly diagnose, repair, and maintain Carrier units, but they also have to possess (or cultivate) the very best people skills in order to provide the highest quality service possible.

Having been trained by Carrier University means that the seller knows all the ins and outs of Carrier products for an air conditioner, furnace, or heat pump in order to properly prescribe the best option for a client’s needs.

Better Care

The benefit of undergoing a process as rigorous as this is that factory-authorized dealers of Carrier not only have the most stellar understanding of HVAC systems, but they also have direct access to Carrier parts straight from the factory, which other HVAC providers can only dream of.

3. NATE-Certified and Continuous Training

Carrier authorized dealers are also typically NATE-certified and attend yearly training updates from the factory as new models are introduced on the market. Carrier has so many benefits because it cares about the quality of its products and services enough to present a President’s Award that honors the authorized dealers who uphold the integrity of the company as Willis Carrier intended it to be upheld. Serving the Downer’s Grove, IL, area, Fire 'n' Ice Heating & Cooling, Inc. is proud to hold this distinct President’s Award honor.

Rely on Our Pros

It means a lot and takes a lot to be a Carrier factory authorized dealer. Family-owned and -operated since 1977, Fire 'n' Ice Heating & Cooling, Inc. is extremely proud to provide the very best care and service to all existing and potential Carrier owners. We are NATE certified and have been serving the Illinois community for more than 40 years. Call us today!

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